100% Remote Technical Product Owner

Location: 100% remote (will work CST Hours) Key Responsibilities

• Drive Product Delivery: Lead the end-to-end development and incident management of our broker and commissions payment platform, ensuring that the team remain focused, maintain velocity, and deliver against key business priorities.
• Technical Integration Leadership: Ensure the platform integrates smoothly with various systems (internal and external), identifying and addressing technical challenges along the way.
• Backlog Prioritization: Prioritize and maintain a well-groomed backlog, balancing strategic business needs with technical debt, enhancement requests, and issue resolution.
• User Story Development: Collaborate closely with development teams to write, refine, and elaborate user stories, making sure they are technically feasible and aligned with product goals.
• Cross-functional Collaboration: Partner with Product Managers, Business Stakeholders, and technical teams to ensure smooth communication, effective decision-making, and alignment across departments.
• Focus on Velocity & Efficiency: Continuously help teams focus on high-priority tasks and optimize delivery, fostering a sense of urgency while maintaining quality.
• Scrum Leadership: Act as a key player in Scrum ceremonies, facilitating daily stand-ups, sprint planning, and retrospectives, always pushing for higher velocity and efficiency.
• Product Documentation & Roadmapping: Maintain clear, concise product documentation, and work with Product Managers to define and update product roadmaps that align with business strategy.
• Problem Solving & Technical Support: Work with teams to triage customer-facing bugs and defects, lead the prioritization efforts, and ensure timely resolutions.
• Platform Enhancement: Continuously evaluate opportunities to improve the broker and commissions payment platform, identifying opportunities to enhance performance, scalability, and reliability.

Qualifications

• 3+ years of dedicated Product Owner experience in fast-paced, agile environments.
• Technical Expertise in Integrations: Demonstrated ability to lead products with a strong focus on integrating complex systems and understanding technical architecture.
• Experience with Agile Methodologies: Proven expertise in Scrum, Agile, and SAFe methodologies, with flexibility to adapt to a maturing agile environment.
• Strong Prioritization & Focus Skills: Ability to manage competing priorities, focus on high-impact initiatives, and drive teams toward efficient delivery.
• Velocity-Driven: Proven track record of helping teams achieve and exceed delivery velocity goals.
• Healthcare Industry Experience: Preferred but not required, with knowledge of payment systems a plus.
• Communication & Collaboration: Exceptional oral and written communication skills, able to engage with both technical and non-technical stakeholders effectively.
• Jira Proficiency: Hands-on experience with Jira for backlog management, sprint planning, and tracking development progress.
• Strong Analytical Mindset: Ability to think critically, evaluate technical and business needs, and deliver solutions that meet both.
• Team Player & Problem Solver: Strong sense of ownership, a proactive problem-solver, and a natural collaborator with cross-functional teams.