Senior Delivery Lead (APAC)

XWP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We’re proud of the high levels of inclusion that our distributed team reports and we work hard to support each individual doing their best work together at XWP. About XWP XWP has collaborated on some of the most ambitious and successful WordPress projects and partnered with the likes of Google, Forbes, News Corp, and Penske Media Corporation (PMC) to bring richer technologies and delightful user experiences to the open web. Our team of 50+ experts (from 20+ countries and 4 continents) enjoy challenging work, service-focused and collaborative teammates, and many opportunities to grow and learn. We have a passion and enthusiasm for what we do and a sincere care for each other and our clients. About The Role Join us as a member of our Delivery Team for a short-term contract to lead the delivery of exceptional projects and maximize the value of the products we create through effective management of the product vision, roadmap, and backlog. Who You Are

• You have a natural bias toward servant leadership and empower those around you to succeed.
• You thrive in balancing strategic product management and developing world-class products with hands-on project oversight, keeping delivery on track.
• You bring order and efficiency to your work, ensuring goals are met without compromise.
• Your communication skills foster clarity and build trust with diverse stakeholders.
• You have an appetite for learning, self-development, and embracing challenges.
• You value autonomy and excel in managing your responsibilities in a fast-paced, dynamic remote environment.
• You are fueled by a balanced blend of humility and confidence.

What You've Done

• You’ve got at least 7 years of experience working in Delivery, preferably in Enterprise environments.
• Played a dual role as Product Owner and Project Manager in complex, large-scale projects.
• Delivered successful web-based products with cross-functional distributed teams using Agile methodologies.
• Partnered with stakeholders to align product roadmaps with business goals and user needs.
• Managed and refined product backlogs, translating product vision into actionable requirements.
• Managed successful delivery using risk and decision logs, Gantt charts, stakeholder analysis tools and formal project reporting.
• Navigated the challenges of leading enterprise-level projects with six-figure budgets and tight timelines.
• Built strong client relationships while ensuring high-quality deliverables
• You’ve probably earned CSM or PMP credentials
• You’ve used Atlassian’s Jira at an advanced level to administer projects, and are familiar with GitHub

Bonus

• Working on high-scale WordPress installs and platforms like WordPress.com and VIP
• An understanding of the WordPress community and recent developments in WordPress
• An understanding of how performance and Core Web Vitals play into the success of websites

What You'll Do At XWP Represent XWP to Client Stakeholders

• Serve as the main point of contact for the client, ensuring exceptional client experiences
• Coordinate, schedule and facilitate meetings, capturing and disseminating notes (both internal and external) during our Agile Scrum rhythms
• Manage and prepare client invoicing

Facilitate Effective Project Delivery

• Plan and execute project scopes, timelines, and budgets to meet client expectations.
• Facilitate team communication and Agile rhythms, capturing and tracking actionable insights.
• Track and manage project deliverables, budgets, and timelines while mitigating risks.
• Define, manage, and prioritize the product backlog, ensuring alignment with client goals.
• Collaborate with stakeholders, developers, and designers to create user stories and acceptance criteria.
• Monitor product metrics to make data-driven decisions for continuous improvement and to ensure projects are properly resourced and running efficiently.
• Translate product vision into actionable tasks for development teams, setting up all necessary project work spaces, including Slack, Jira, and Productive.
• Review and approve contributor timesheets.
• Effectively be able to identify when escalation may be needed, and escalate project concerns to appropriate channels.
• Work closely with Technical Leads to validate technical dependencies and needs to successfully complete projects.

What Success Looks Like

• Projects delivered on time, within budget, and aligned with client objectives.
• Clear documentation of requirements and actionable user stories.
• Exceptional client and team satisfaction throughout the project lifecycle.
• Trust and respect earned from both clients and colleagues.
• Identifying and sharing information about additional opportunities with clients.

Payscale & Benefits

• Trust and support from your colleagues (we look out for each other and work together towards our shared goals and vision)
• The rewards of a highly collaborative culture (we’re a team, not a working group)
• The joys of remote work done right: schedule flexibility, skip the commute, more time for family and interests outside of work
• The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our clients, team members and the open web
• A short-term contract with an expected engagement level of 10-20 hours per week
• An expected pay range of USD $35 to 50 per hour

Are you intrigued? Apply now and tell us about yourself, what this role will mean to you, and why you are who we want to work with. If you are not the one we are looking for, please share this with anyone you know who might be! The Pay Range For This Role Is 35 - 50 USD per hour(Remote)