Product Owner - DSS/Business Intelligence & Analytics)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary Gainwell Technologies is seeking an experienced, results-driven, and strategic Product Owner to manage and advance our Decision Support Systems (DSS), Business Intelligence & Analytics initiatives and products. The ideal candidate will be responsible for ensuring our solutions address the challenges of managing healthcare data, analytics capabilities and data-driven decision-making supporting Medicaid requirements and at an enterprise level. This role will have a strong background in developing advanced analytical reports that drive actionable insights in healthcare analytics. Your role in our mission

• Define the product vision, strategy, and roadmap in alignment with leadership's short- and long-term goals.
• Align product initiatives with business goals, regulatory requirements, and customer needs
• Collaborate with stakeholders to translate business goals into technical requirements for data warehousing and decision support.
• Partner with cross-functional teams including IT, analytics, and compliance to align on project goals and timelines.
• Drive product roadmaps for DSS, BI and analytical reporting across various Healthcare domains.
• Collaborate with both external clients and internal teams to identify and prioritize reporting challenges, focusing on outcomes based analytical reporting (ie, predictive and/or prescriptive)
• Act as a liaison between engineering, data science, and healthcare stakeholders to drive product success.
• Maintain and prioritize a product backlog to ensure focus on high-value features, balancing short-term needs with long-term goals.
• Collaborate with technical teams to ensure timely, high-quality delivery of BI and analytical reporting features.
• Translate complex healthcare challenges into actionable user stories and features.
• Define, monitor, and maintain a set of product-related metrics/KPIs to define success and measure progress against it.
• Stay updated on industry trends, best practices, and competitors in Business Intelligence and Analytical Reporting solutions.
• Identify opportunities to innovate and differentiate our products in the market.
• Partner with training and support teams to develop comprehensive user documentation and training resources.
• Prioritize product features and enhancements based on market research, customer feedback, and business priorities.
• Pare down capabilities, features, enhancements, into clear requirements and enter into Microsoft ADO
• Meet with engineering regularly to groom backlog and guide demos.
• Collaborate with engineering, design, and data teams to ensure timely and high-quality product delivery.
• Ensure products are scalable, reliable, and meet performance standards.
• Analytical mindset with the ability to translate technical requirements into actionable product features.
• Advocate for the use of AI and machine learning to enhance decision support
• Maintain up-to-date knowledge of healthcare regulations, including HIPAA, HITECH, and CMS guidelines.
• Ensure all product features meet necessary compliance, security standards and compliance with federal and state Medicaid reporting regulations and data governance standards

What we're looking for

• 10+ years of experience as a Senior Product Manager in the healthcare sector
• Experience in product management or related field managing application lifecycle from ideation to production and support phases
• 7+ years of experience business intelligence, analytics, and/or decision support with a focus on Medicaid or healthcare providing actionable (predictive, prescriptive, descriptive, etc) insights
• Experience working with Medicaid data sets, regulatory reporting, and managed care organizations (MCOs).
• Experience with the following:

• Data visualization tools such as PowerBI
• Agile, DevOps, and Cloud technologies
• Health Care/Life Sciences industry - Medicaid and CMS requirements
• Data visualization tools (Tableau, Power BI) and SQL for reporting
• Cloud platforms (Databricks, Snowflake, AWS, Azure, etc)
• Product Management or product design experience for business intelligence (BI) products
• Practical experience with design/collaboration tools and lean, agile methodologies/tools
• Strategy, creating outcome-driven product roadmaps
• Driving creation and management of backlogs
• Navigating large organizations and an understanding of complex stakeholder relationships
• Technical Writing
• Strong analytical and problem-solving skills, coupled with excellent communication and stakeholder management abilities.

What you should expect in this role

• Fully remote opportunity with the option to work anywhere within the United States
• Opportunities to travel through your work (0-10%)
• Willingness to work a flexible schedule to accommodate business needs and travel as required
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The deadline to submit applications for this posting is April 11, 2025 The pay range for this position is $100,000 - $130,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.