Product Operations Manager

Perks & Benefits:

• Competitive Salary and annual remuneration reviews.
• Health & wellness benefits to support your physical and mental well-being.
• Remote work model with co-working options available.
• Supportive team – Fun, caring colleagues with regular team-building activities and social events.
• Career experiences – Lateral, vertical, and rotational opportunities for development.
• Generous leave – Including birthday leave, a Joy day every quarter, and extra time off over Christmas.
• Paid parental leave – Generous leave, plus continued superannuation contributions while you’re off.
• A happy, respectful and energetic work environment where 95% of employees recommend working at JobAdder (check out our Glassdoor reviews!)

The Role:

• Reporting, insights and decision support to ensure all Product teams make the best possible decisions in prioritization.
• Product process optimisation, internal enablement and operational excellence to increase our team’s productivity and efficiency.
• Customer & Stakeholder (Sales, CS) feedback analysis & loop to ensure deep understanding customer pain points.
• Support Product teams with product Launch & Go-to-Market Readiness, increasing adoption and value for customers, in collaboration with Product Marketing.
• Product competitive analysis, in collaboration with Product Marketing.
• Tooling management & contract negotiations for product tools.

You:

• Experience working in Product Management role within the SaaS space and extensive knowledge of the Product Management life cycle.
• Knowledge of Go-to-Market motions, especially in a SaaS environment.
• Familiar with agile environments and methodologies.
• Familiar with customer feedback management tools (Eg. Pendo, Jiminny, Hubspot etc)
• Familiar with data tracking and reporting (Eg. Pendo and Looker)
• Experience using AI for internal process optimisation.

About JobAdder:

At JobAdder, we’re not just another software company — we’re a global leader in recruitment technology. With over 200 passionate team members across 5 countries and 25,000+ users worldwide, we’re reshaping the future of hiring.

Our powerful recruitment management platform empowers companies and agencies to streamline their processes, gain a competitive edge, and connect the right people to the right roles.

We believe recruitment is all about people. Our mission? To help recruiters focus on what really matters — building meaningful, impactful relationships and changing lives — by removing the mundane administrative tasks that slow them down. With JobAdder, we supercharge productivity, increase efficiency, and ensure that recruiters can truly focus on the human side of their work.

We’re on a journey to make recruitment smarter, more joyful, and more efficient for everyone. Our vision is to become the world’s most-loved recruitment platform, and every team member contributes to our success through our core values: Empathy, Customer Focus, Innovation, and Results